Terms of service

Meitaim OÜ is referred to below as "we" or "us". The person or organization we provide services to is referred to as "you". Together we are the "parties".

Company

Meitaim OÜ

Registry code

17035899

VAT number

EE102815944

Registered in

Estonia

Questions about these terms go to legal@meitaim.dev.

We provide the following services, without limiting them:

• Software development, including websites and web applications, backend applications, Discord and Telegram bots, and modifications for game servers.
• Infrastructure work, including container orchestration, deployment pipelines, monitoring, and backups.
• Game server management for Rust game servers, including server and game configuration, maintenance, and performance monitoring.

What we deliver for you, and when, is agreed in writing before that work starts. Nothing on this website is an offer or a commitment on its own.

We offer more than one payment structure. Which one applies is agreed in writing before work starts. Prices exclude VAT, which is added where the law requires it.

Hourly

Billed against the hours our staff spend on your work.

Fixed price

Half of the agreed price before work starts, half after you accept the work. A project split into milestones follows the same halves for each milestone.

Reuse discount

You may agree that we reuse the general parts of the work elsewhere. In exchange the price is lower and we fix defects in those parts for as long as we offer them to others. Anything specific to you is never included: your data, your branding, your rules and your gameplay stay yours alone.

Work that neither of us planned for is billed by the hour on top of the agreed price. That includes changes to what we agreed, undoing work done by others that blocks ours, and picking a project back up after you have paused it.

Work is accepted when you confirm in writing that it does what we agreed. If something is missing, tell us what it is and we finish it before the question of acceptance arises again.

We do not treat silence as acceptance. A project you leave untouched stays unfinished until you come back to it, and the time it takes us to pick it up again is billed by the hour.

A defect is our work not doing what we agreed it would do. Report one within three months of acceptance and we fix it at no charge. Where you have agreed that we reuse the general parts of the work, we fix defects in those parts for as long as we offer them to others.

Some things are not defects, and they are billed as new work: changes to what we agreed, new ideas, and anything the game or another provider forces on you by changing on their side.

You own what we make for you. Once you have paid for it, the source code, the configuration and the deployment pipelines are yours to use, change and pass to somebody else, with no further permission from us.

Servers, hosting and third party accounts are set up in your name and billed to you, unless we agree otherwise in writing.

Where we bring in another developer or designer, they assign their work to us in writing before they start, so what reaches you is ours to hand over.

We keep the right to reuse our own general knowledge, tools and libraries that exist independently of your project.

We keep what you tell us to ourselves, and we do not name you as a client without your permission. We sign a separate confidentiality agreement or a data processing agreement on request.

You may cancel at any time by telling us. No notice period applies.

If you prepaid for hours we have not worked, or for a milestone we have not started, that money is unspent. On request we refund it to the payment method you used.

On fixed price work we keep the part of what you paid that covers the planning and the work already done, and refund the rest.

These terms are governed by and interpreted according to the laws of Estonia.

If a dispute arises from these terms or from our services, the parties first try to settle it by negotiation. A dispute that negotiation does not settle is decided by Harju County Court, Tallinn.

We may change these terms. The date at the top of this page is the date of the version you are reading. Work already agreed in writing runs under the terms that applied when it was agreed.